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Scope

This Privacy Policy applies to all users who access or use any services provided by AnkAshram, including but not limited to our website (https://www.ankashram.com), our online learning platform, mobile or desktop applications, in-person programs, community features, and any other content or services (collectively, the “Services”) offered or operated by AnkAshram.

When we refer to “AnkAshram,” “we,” “us,” or “our,” we mean AnkAshram, a registered entity headquartered in Bhopal, India, with a focus on delivering holistic education in data, analytics, and wellness “the Indian way.” If required under applicable law, we will provide our local representatives’ contact details.

Information Collection and Use

AnkAshram collects various types of personal and usage data to improve the learning experience, communicate effectively with users, and ensure the proper functioning of the platform. This may include:

  • Personal details provided during inquiries or registrations, such as your name, email address, phone number, and learning preferences.
  • Automatically collected information when you browse our website, including IP address, device information, browser type, and time spent on pages.
  • Information stored through cookies to personalize your experience and understand user behavior.

We collect this data solely for the purpose of delivering high-quality, meaningful learning experiences, and we do so with full respect for your privacy.

For Data Protection Purposes

If you are using AnkAshram’s services under an Individual or Open Program, AnkAshram is the data controller of your personal data. This means we determine the purpose and method of processing your data and are responsible for its handling.

If you are accessing our services via an organization, partner institution, corporate training, or government initiative, AnkAshram acts as a data processor, and the contracting organization is the data controller. In such cases, we process personal data only on behalf of and according to instructions from that organization.

This Privacy Policy is an integral part of our Terms of Use. Any capitalized terms used but not defined here shall have the meaning assigned to them in our Terms of Use.

Information We Collect

What is personal data?

Personal data refers to any information that identifies or can be used to identify you as an individual. This includes obvious identifiers such as your name, email address, phone number, and mailing address — as well as non-obvious identifiers like your IP address, device ID, or location data.

What personal data does AnkAshram collect?

We collect personal data in the following ways:

a) When You Register or Contact Us

When you sign up for a course, workshop, or service at AnkAshram, or contact us for assistance, we collect personal information:

  • Name
  • Email address
  • Mobile number
  • City or postal code

b) When You Use Our Website or Learning Platforms

We automatically collect:

  • Device and Technical Information: IP address, browser type, operating system, device ID, screen resolution.
  • Usage Data: Pages visited, time spent on site, interactions (such as clicks), and referral sources (e.g., if you came via social media or a search engine).

If AnkAshram is hosted on or integrates with a third-party learning platform, additional data may be collected per the platform’s own privacy policies.

c) When You Complete Your Profile

Users may optionally share additional personal information, including (but not limited to):

  • Profile Photo
  • Phone Number
  • Company/Institute Name
  • Designation or Role (e.g., student, analyst, team lead)

Do we receive personal data from third parties?

Yes, occasionally. This includes:

  • Login Integrations: If you register or log in using platforms like Google or LinkedIn, we may receive your public profile information such as name, email, profile picture, and organization.
  • Marketing Partners: We may receive your name, designation, or LinkedIn profile if you've interacted with our content on partner platforms or opted in to marketing communications.

Sensitive Data and Children’s Privacy

Should I share sensitive personal data while using AnkAshram's services?

We kindly request that you do not share any sensitive personal data with us when using our services. This includes, but is not limited to:

  • Racial or ethnic origin
  • Political opinions
  • Religious or philosophical beliefs
  • Health or medical records
  • Genetic or biometric data
  • Criminal background
  • Sexual orientation or sex life
  • Trade union membership
  • Government identification numbers (like Aadhaar, PAN, etc.)

Our courses and services do not require such information, and we do not collect or process it knowingly. If you believe you may have shared such information with us by mistake, please contact us at admin@ankashram.com, and we will take steps to remove it.

Do we collect personal data from children?

No. AnkAshram does not knowingly collect personal data from children under the age of 16. Our services are designed for individuals aged 16 and above.

If you are a parent or guardian and believe that your child has provided us with personal data without your consent, please contact us at admin@ankashram.com, and we will take immediate steps to delete such information from our records.

How We Use Your Information

Why do we collect your personal data, and how do we use it?

At AnkAshram, our goal is to help you learn, practice, and apply analytics and data-related skills meaningfully. To do that, we collect and process your personal data only when necessary and in a transparent, responsible way.

A. To fulfill a contract or take steps linked to a contract

We use your personal data to:

  • Provide you access to courses, workshops, or services you’ve enrolled in;
  • Communicate with you regarding your progress, achievements (e.g., course completion certificates), or upcoming sessions;
  • Collect and process course fees or any other payments.

B. Where necessary for our (or third-party) legitimate interests

These include:

  • Improving our platform, curriculum, and delivery experience;
  • Operating, customizing, and securing our website and communication tools;
  • Providing support for any queries, feedback, or issues you raise;
  • Keeping you informed about service-related changes, upcoming content, or updates;
  • Performing technical analysis to enhance our services;
  • Monitoring activity (e.g., identifying inactive users or suspicious use);
  • Managing day-to-day operations, compliance, and legal matters;
  • Asking for your feedback or inviting you to join surveys or trials.

We always aim to balance our legitimate interests with your rights and privacy. You can request details of our assessments at any time by contacting us.

C. Where you’ve given us consent

We may:

  • Send you marketing messages about courses, events, or learning products via email, SMS, or WhatsApp;
  • Personalize your experience using cookies or similar technologies (e.g., tailored recommendations or ads);
  • Use your information for any specific purpose where you have given clear consent at the time.

You can withdraw your consent at any time by emailing us at admin@ankashram.com. It will take a minimum of 14 days to remove the consent from our database.

D. Where we’re legally required to do so

We may share or process your data to comply with:

  • Government regulations;
  • Law enforcement requests;
  • Any legal obligations under Indian law or as part of dispute resolution.

Withdrawing Consent or Opting Out of Marketing

You can opt-out of promotional communications at any time by clicking "unsubscribe" in our emails or by messaging us at admin@ankashram.com.

If you’ve given consent for SMS, WhatsApp, or calls, you can request to stop receiving them by writing to us directly.

Withdrawing consent won’t affect the legality of processing we’ve done prior to your withdrawal.

Information We Share

Do we share your personal data with others?

Yes — but only when necessary and with trusted third-party partners who help us deliver and improve our services.

We may share limited personal data with the following external service providers:

  • Payment Gateways: To process your course or program fee payments securely (e.g., Razorpay, Stripe, etc.).
  • Email & Communication Tools: For sending you important service-related updates, learning reminders, or marketing communication (e.g., Mailchimp, WhatsApp Business API, etc.).
  • Customer Relationship & Support Tools: To manage customer queries, feedback, or support (e.g., Freshdesk, Zoho).
  • Cloud Storage & Hosting Providers: To host the AnkAshram website, course content, and your account data.
  • Analytics & Survey Platforms: To understand user behavior and learning needs so we can improve our offerings (e.g., Google Analytics, Meta Pixel, Typeform).
  • Learning Tools & Integrations: If any third-party plugins or services (e.g., video platforms, quizzes, assignments) are embedded within our website or LMS.

We ensure that all such partners comply with relevant privacy standards and only process your data to the extent required to perform their services.

Legal & Compliance Disclosure

We may disclose your personal data if necessary:

  • To comply with applicable laws, government regulations, legal processes, or court orders;
  • To protect our rights, property, or safety — or that of our learners or the public;
  • To investigate fraud, misuse, or suspected violations of our Terms of Use or this Privacy Policy.

Business Transfers

If AnkAshram is ever involved in a potential or actual business transfer (e.g., sale, merger, acquisition, investment, or asset transfer), your personal data may be part of the transferred assets.

In such cases, we will:

  • Ensure the receiving party is committed to protecting your data;
  • Notify you via our website or email (where possible) of any changes to ownership or control that might affect your personal data.

We do not sell or rent your personal data to advertisers or third parties.

International Data Transfers

Do we transfer your data outside your country?

Yes — but only when necessary and with adequate safeguards.

AnkAshram is based in India, but some of the third-party service providers we work with may store or process your data on servers located outside India, such as in the United States, Europe, or Southeast Asia, depending on the service.

This typically happens when we use international tools for:

  • Payment processing
  • Cloud storage
  • Email communications
  • Analytics and performance tracking

How do we protect your data during such transfers?

When your personal data is transferred across borders:

  • We review the privacy and security policies of our service providers;
  • We choose platforms compliant with international privacy frameworks;
  • We limit the scope of data shared, ensuring it’s only what’s necessary for the service to function.

Retention

At AnkAshram, we retain your personal data only for as long as it is necessary to fulfill the purposes for which it was collected. If you are actively enrolled in any of our courses, we will keep your data to ensure the smooth delivery of our services, to provide learning support, and to maintain a record of your academic progress. Once your engagement with AnkAshram ends, we may continue to store limited information for a reasonable period in order to comply with legal obligations, resolve potential disputes, and enforce our agreements.

Specifically, we are required to retain your payment-related information, including transaction history (but not your complete payment details), for up to seven years to comply with Indian financial and tax regulations. All other personal data may be retained for a period of up to three years after your last interaction with our services, unless you request its deletion earlier.

You may exercise your right to have your personal data removed at any time by contacting us at admin@ankashram.com. Please note, however, that we may retain anonymized or aggregated information—data that does not identify you—for research, analysis, or improvement of our educational services, and such data is not subject to deletion.

Information Security

Your personal data is stored only on servers with restricted access, located in controlled environments, and protected through a variety of security protocols designed to guard against loss, alteration, or unauthorized use.

While we are committed to maintaining high security standards, it is important to understand that no method of transmission over the internet or electronic storage can be guaranteed to be 100% secure. Therefore, we encourage you to exercise discretion and caution when sharing personal data online. If you believe that your interaction with us may have been compromised or that your account is no longer secure, please contact us immediately at admin@ankashram.com so that we can investigate and take appropriate action to resolve the issue.

Marketing and Notifications

At AnkAshram, we keep our learners informed and inspired through marketing communications that share updates on new courses, features, events, and relevant content. These communications may be delivered via email, in-app notifications, or SMS, based on your communication preferences. We may also use third-party advertising platforms such as Google, Facebook, and similar networks to display targeted ads about our offerings on other websites or mobile applications you use. These ads may be tailored to your interests based on your browsing activity on our platform, interactions with our content, or activity across third-party services.

To deliver more relevant advertising, we may share hashed, anonymized versions of your email address with advertising service providers, along with any publicly shared content or behavioral data (like course activity or content preferences). These providers may use cookies, pixels, or similar tracking technologies to deliver customized ads and monitor performance.

Additionally, you may receive mobile or in-app notifications regarding new course launches or personalized recommendations. If you request a trial course or show interest in a particular offering, one of our representatives may reach out to guide you through the experience. You always have the option to control or opt out of specific marketing messages through your account settings or device preferences.

How We Use Specific Personal Data

First and Last Name: Used to personalize communication and address you respectfully in emails and messages.

Email Address: Helps us send tailored updates, course suggestions, and promotional messages relevant to your background or institution.

Time Zone: Enables us to schedule emails and notifications during appropriate hours based on your local time.

Phone Number: May be used to call or text you with important updates, special offers, or reminders related to your learning journey.

Mobile Device ID: Allows us to send push notifications to your device about new features, courses, or personalized learning content.

Advertising Services

We use various third-party advertising services to deliver tailored ads. These services may collect and process your data based on your interactions with our platform. Please refer to their individual privacy policies for full details on the types of personal data they collect and how they use it. Some of these services include:

  • Facebook Ads
  • Google Ads
  • LinkedIn Ads
  • Instagram Ads
  • Other display ad networks and retargeting tools

Product Improvements

At AnkAshram, we are committed to continually enhancing your experience. One of the key methods we use to achieve this is by analyzing how users interact with our platform. This includes profiling and tracking user behavior to better understand preferences, learning patterns, and areas where we can improve our offerings. We also conduct surveys and user tests to gather direct feedback and identify opportunities for growth and innovation.

Profiling involves building user profiles based on identifiers such as user IDs or other information provided to us. This helps us monitor activity and engagement using analytics tools, allowing us to personalize the platform and make data-driven improvements.

The personal data collected during profiling or tracking may include information such as your browsing behavior, device details, and other technical interactions. For a complete understanding of what’s collected, please refer to our Cookie Notice.

If you prefer not to be part of profiling or behavioral tracking, you can opt out at any time. Simply reach out to us at admin@ankashram.com, and our support team will assist you in disabling tracking features on your account.

My Privacy Rights

At AnkAshram, we deeply respect your right to privacy and believe you should have full control over how your personal information is used. Even though we do not have a login or account system on our platform, we do collect limited personal data through forms, payments, or communication. You have the right to know what data we hold, request changes to it, or ask for its removal.

Accessing Your Data

You can request to know what personal data we have collected from you, along with how and why it is used. Please reach out to us via our privacy contact form or email at admin@ankashram.com for this purpose.

Editing Your Data

If you believe that any of the information you’ve submitted to us is incorrect or outdated (such as your name, phone number, or email), you can request an update by contacting our support team at admin@ankashram.com.

Removing Your Data

If at any point you would like us to delete your personal data from our systems, you may submit a request via email or our privacy contact form at admin@ankashram.com. Once verified, we will ensure your data is permanently removed from our records, unless we are required by law to retain certain information (for example, payment and billing records).

Downloading Your Data

Though we do not offer a download tool, you may request a full copy of the data we hold about you, and we will share it with you within a reasonable timeframe.

Restricting or Objecting to Data Use

You have the right to object to the use of your personal data for certain purposes, such as marketing communications. You may also request that we temporarily stop processing your data while we address your concerns. All such requests can be submitted through our privacy contact form at admin@ankashram.com.

Mandatory vs Optional Information

Certain information, like your name, contact details, and payment details, may be required for course registration, communication, or invoicing. Other data—such as your preferences or optional feedback—is voluntarily shared and can be left blank or later removed by contacting us at admin@ankashram.com.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal obligations. We encourage you to review this page regularly. When we make significant changes, we will prominently notify you through our website, www.ankashram.com, before such changes become effective. The "Last Modified" date at the top of the page indicates when this policy was last updated.

Last Modified: July 2, 2025

Questions, Feedback or Issues

At AnkAshram, we view privacy as an ongoing dialogue. If you have any questions, concerns, or suggestions regarding our Privacy Policy, or if you encounter any issues related to your personal data, please contact us at admin@ankashram.com. We are committed to resolving any complaints regarding how we collect or use your data and will respond to you as soon as possible.

If you're dissatisfied with our response, you may have the right to contact your local data protection authority, where applicable. We also welcome your feedback to help us strengthen our privacy efforts.

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